Info
FERRY & YACHTING SERVICES
Our company FERRY & YACHTING SERVICES (A.Chrisanthopoulos L.P.) was found in 2008 but our experience in ferry & travel business began in 1989 as employees in traditional Greek shipping companies & travel industry.
Our philosophy and main target is the absolute satisfaction of our clients.
We have been involved with internet sales through the web pages FerryServices.gr, TravelSail.gr & Trip.gr in order to fill the needs for ferry transportation, yachting, port agency services, excursions, group business, hotels & apartments, suggestions for holidays in Greece.
We are members of HATTA & EOT.
FREQUENTLY ASKED QUESTIONS
You could make a ferry booking, on our direct on-line reservation system. (credit card required) Alternative you could check the timetables and the rates of all the ferry companies from our home page, and you could sent us a reservation request. Fill the booking request form with all the requested data and submit it.
If you have fill in the request form all the necessary information, together with a valid e-mail address, you will receive an offer within 24 hours. Hotel reservation from our recommended villas, apartments & hotels takes 3-4 working dates to be answered.
Within 24 hours you will receive an e-mail from us, confirming the receipt of your booking request and an offer according to your data. The offer will be in option basis, waiting from you in this optional period to confirm or to cancel the reservation. Reservation can be paid either by credit card (VISA, MASTER, AMEX, DINERS) or by bank transfer, time permitting. (bank transfer expenses are not included in the cost of the reservation).
We can sent you the tickets by registered mail to the mail address that you have given us, (postage charges is €10.00 for every delivery by post) or you will collect the tickets on the day of departure (PTA ticket) from the shipping company’s port office. Have in mind that you have to check your tickets at the check-in desk of the port agency the day of departure. If your tickets do not arrive within the above mentioned time period please contact us immediately so that we can trace the delivery.
Domestic route is any route within Greece ie. From the mainland to the Greek Islands, between the Greek Islands etc.
No, you don’t lose your money, as long as you cancel your reservation as soon as possible. Each of the shipping companies has “General Terms and Conditions” for such cases. Cancellations after the day of the departure are not accepted. In any case please inform us immediately. For any refundable amount we hold a 5% cancellation fee and you will be charged for all the bank expences. Also alternative we can make your tickets OPEN (€10.00 alteration fee) in order to use them by 31st December of the same year.
Yes, it is possible to change the dates or routes of your trip but we cannot guarantee transportation on your desired dates/routes. For every change there is €10.00 alteration fee
Shipping companies follow their timetables strictly Our booking system cannot be held responsible for any delays caused by third parties, port authorities, strikes or extreme and unusual weather conditions. Schedules are subject to change. (see TERMS & CONDITIONS OF EACH SHIPPING COMPANY)
Yes, we can make bookings to all the Greek Islands. Tickets can only be sent to your mail address. Also domestic schedules are only uploaded to the online reservations system approx. 1-2 months in advance. (postage charges is €10.00 for every delivery by post)
If you have any problems with a booking, please contact the staff member that is assisting you by email to: info@ferryservices.gr or contact us by phone on +30 2610 455900. (daily from : 09:00 – 21:00)